Terms & Conditions

1) Prices are subject to change without notice.
2) All prices are listed in Malaysia Ringgit (MYR).
3) When you order online, you agree to pay the stated price for the products.
4) Shipping charges are excluded.
5) Payment:
       I. Cash Before Delivery (CBD) subject to availability.
       II. Online Transfer (Internet Banking).
       III. VISA, Mastercard & FPX.

JLL Electrical Sdn Bhd
Public Bank (PBB) 3150 55 66 22

6) Delivery:
§  Subject to stocks availabilities.
§  Upon payment cleared.
§  Please allow three (3) to five (5) working days for your order to be dispatched.
§  Please allow three (3) to ten (10) working days for your order to be dispatched during sale period.

*The weight in the system is different from the item due to packaging included.

7) Request for Cancellation
§  You can request for cancellation after completing payment and if the products have not been dispatched.
§  If your cancellation is approved, refund process will take approximately fourteen (14) working calendar days.
8) Criteria for Return/Exchange
§  You can request for return/exchange within seven (7) calendar days following delivery date.
§  Items must be in the original condition and packaging intact.
§  Return postage is at the customer’s expense.
§  But return/exchange request cannot be made in following cases:
       I. When request due to change of mind.
       II. When product is used, destroyed, or damaged.
       III. When buyer did not follow instructions included in product.
9) Warranty
§  Please contact us for warranty enquiries.
10)  Any further enquiries please do not hesitate to contact us.